Based on the recent regulations of the French authorities, Alpe d’Huez has decided to close its ski resort with immediate effect.
This means the following:
Info Sunday-sunday & 4-day packages
If you planned on arriving on Sunday or Tuesday: your trip will be cancelled and you cannot travel to Alpe d’Huez Grand Domaine de Ski.
info 7-day packages
Travel Package with Own Transport
If you have booked a package with own transportation, you will need to check out of your accommodation before Sunday March 15 at 16:00 CET. As you came to the village by own transportation, it is assumed you will be able to return home by own transportation.
If you have booked a bus package, Sunweb will provide a bus to return to your departure city. They will contact you personally with an exact departure time and place.
If you have booked a flight package, Sunweb is working on getting you a return flight as soon as possible. Once they have secured a flight, they will contact you with info on the departure time of your shuttle and send you all flight info.
Airport + train station shuttle voucher
If you have booked an airport or train station shuttle, Sunweb will contact you personally once they have all info.
If you are struggling to find your way home, please contact firstname.lastname@example.org.
In the upcoming week, Sunweb will contact you regarding the next steps regarding compensation.
For now, they are focusing on getting everyone home. Thank you for your patience and understanding.